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WhatsApp Cloud API
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Getting Started: Cloud API vs. QR Connections & Setup

What is WhatsApp Cloud API in AutoForwardText, and how does it differ from a QR connection? WhatsApp Cloud API uses Meta’s official WhatsApp Business Platform. Once connected, incoming messages appear...
Account Management: Verification, Disconnections & Reconnecting

How do I confirm my Cloud API account is working? Once connected, your account will appear on the WhatsApp Accounts page with a Cloud API label and a Connected / OK status . You can send a test WhatsA...
Where can I forward incoming Cloud API WhatsApp messages?

Email: Enable Email Forwarding for the account and set a destination address . Slack: Add your Slack Incoming Webhook URL . AutoForwardText automatically formats payloads for Slack channels . Generic...
How can I reply to incoming messages?

Dashboard: Go to Message Logs and select Reply on an incoming message . Email: If Email Forwarding is enabled, reply directly to the supported forwarded email . AutoForwardText routes your reply bac...
What is a WhatsApp message template and where do I create one?

A template is a pre-approved message managed through Meta used to initiate or reopen conversations outside the 24-hour window . Create, edit, and submit templates directly in the Meta WhatsApp Manager...
How do I connect incoming WhatsApp messages to automations or AI agents?

Enable Webhook Forwarding on your connected WhatsApp account and supply the payload URL from your platform (n8n, Make, Zapier, AI framework, etc.) . How can an automation or AI agent reply back to the...
Troubleshooting & Contacting Support

My incoming Cloud API message isn't showing up in AutoForwardText: Ensure the account status shows Connected / OK . Send a new test message from an external WhatsApp number . If issues persist, try c...