Where can I forward incoming Cloud API WhatsApp messages?

  • Email: Enable Email Forwarding for the account and set a destination address .
  • Slack: Add your Slack Incoming Webhook URL . AutoForwardText automatically formats payloads for Slack channels .
  • Generic Webhooks: Send structured JSON payloads to platforms like n8n, Make, Zapier, custom CRMs, or AI agents .
  • SMS: If an SMS method is configured in AutoForwardText, forwarding rules can send an SMS alert to your specified number .
  • Another WhatsApp Account: You can forward to another connected WhatsApp account (subject to Meta’s messaging window rules or approved templates) .

What do the status labels mean in Message Logs?

  • Partial: AutoForwardText attempted multiple forwarding destinations, but while at least one succeeded, another failed (e.g., Email succeeded, but a Webhook failed) .
  • Failed: All configured forwarding attempts for that message failed . Check your destination URLs, account statuses, or integration settings .