Can I reply to messages received on a Virtual Number?
Virtual Phone Numbers provided by AutoForwardText are designed primarily for receiving messages and powering workflows such as:
• SMS to email forwarding
• SMS to WhatsApp forwarding
• Webhook integrations
• Missed call alerts
• Voicemail to email
At this time, Virtual Numbers do not support sending replies.
How can I send replies?
If you need two-way messaging, you should use your own Twilio number.
After purchasing a Twilio number and completing any required registration (such as A2P 10DLC for US messaging), you can connect your Twilio account to AutoForwardText.
Once connected, you can:
• Reply from message logs
• Send messages from the dashboard
• Create auto-reply workflows
• Build shared inboxes
• Send messages through APIs and automations
How do I connect my Twilio number?
- Purchase a number from Twilio
- Complete any required messaging registration
- Open AutoForward Text
- Navigate to:
Messaging Channels → Twilio Numbers
- Add your Account SID, Auth Token, and Twilio phone number
- Configure the webhook URL shown by AutoForwardText
After setup, incoming and outgoing messages can be managed directly from your dashboard.
Which option should I choose?
Virtual Phone Number
Best for:
• Receiving SMS messages
• Email forwarding
• Webhook integrations
• Missed call alerts
• Voicemail to email
Twilio Number
Best for:
• Two-way messaging
• Dashboard replies
• Auto replies
• Shared inboxes
• Business messaging workflows
Still need help? Contact support.